Your Data With Us Fully Secure

1 What Information We Collect

When you create an account and use our services at ab365, we collect certain necessary information. This is to improve your experience, ensure secure transactions, and meet legal obligations. We only collect what is needed — nothing more.

Below is a detailed breakdown of the types of information collected under our Privacy Policy:

2 How Your Collected Data Is Used

Ab365 uses your information only for specific, transparent purposes. We never misuse your data, and every piece of information we collect serves a clear reason — always in your best interest.

• For account creation, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To suggest games and offers tailored to your preferences.
• To send promotional offers, bonuses, and updates (only with your consent).
• To detect and prevent fraud, money laundering, and other unlawful activity.
• To fulfill legal and regulatory obligations.
• To operate our Responsible Gaming program.
• To improve customer service and resolve issues.

3 Data Sharing & Third Parties

A core principle of ab365's Privacy Policy is that your personal data will never be sold to third parties. In certain limited cases, some information may be shared — these are clearly outlined below.

• Payment Processor: Approved payment gateways such as bKash, Nagad, and Rocket — used solely to process transactions.
• Game Providers: Our authorized game software partners — for game operation purposes only.
• Law Enforcement: Only relevant data disclosed under court order or legal obligation.
• Security Auditor: Third-party auditors approved by the licensing authority.

Your information will not be shared for any reason beyond those listed above. All partners are required to comply with our privacy standards.

4 Cookie Policy

The ab365 website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that remember your preferences and help personalize your time on the site.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

5 Data Protection Measures

Ab365 employs industry-leading technical and organizational measures to keep your data safe. Our security infrastructure is built to ensure no unauthorized party can ever access your information.

• 256-bit TLS/SSL encryption — applied to all data transmissions.
• Two-factor authentication (2FA) — applied at account login.
• Regular third-party security testing and audits.
• Payment card data is not stored on our servers.
• Server-side data encryption and access control.
• Automated detection and blocking of suspicious activity.
• Regular data protection training for all staff.

6 Your Privacy Rights

Under ab365's Privacy Policy, you have full rights over your data. A summary of those rights is listed below. To exercise any of them, please contact our support team.

7 Children's Privacy

Ab365 is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we are informed that a minor's data has been collected, we will immediately delete that data and close the associated account.

• Age verification is mandatory at the time of registration.
• Any accounts found to belong to minors will be acted upon immediately.
• Parents and guardians are advised to use parental controls to prevent minors from accessing the site.

8 Data Retention & Duration

We retain your data only for as long as necessary. However, certain information must be kept for a defined period due to legal obligations.

9 Privacy Policy Updates

Ab365 may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance at your registered email and post a clear notice on the site. Continued use of the site after any changes constitutes your acceptance of the updated policy.

• The date of the most recent update will always be displayed at the top of the page.
• You will be notified at least 7 days in advance of any major changes.
• If you do not agree to the updated policy, you may request to close your account.

10 Contact Us

For any privacy-related questions, requests, or complaints, please get in touch with us. Our data protection team typically responds within 48 hours.

• Email: [email protected]
• Support hours: 7 days a week, 24 hours a day
• Live chat: available at the bottom right corner of the site
• Response time: within 72 hours