Ab365's Terms and Conditions

1 General Terms & Conditions

Ab365 is a licensed and regulated online gaming platform serving players in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between ab365 and its users.

By registering on this platform or using any of its services, you fully agree to the following terms. If you do not agree with any of these terms, please do not use the platform.

• These Terms may be updated at any time, and notice of changes will be provided via email or on the site.
• The latest terms will always be published on this page.
• These terms, written in Bengali, shall serve as the definitive governing document.
• All services provided by ab365 are for entertainment purposes only.

2 Account Register

To create an account at ab365, you must complete the registration form with accurate and complete information. Accounts created using false information may be cancelled at any time.

Each user may hold only one account. If multiple accounts are found under the same person, all accounts will be banned and any funds held may be forfeited.

• You must provide your real name, date of birth, and contact details at the time of registration.
• Only one account may be opened per email address.
• Keeping your password secure is entirely your responsibility.
• Allowing another person to use your account is strictly prohibited.
• To close your account, please contact our support team.

3 Age Verification & Identity Confirmation

Ab365 is strictly for individuals aged 18 and above. Minors are not permitted to register, and any account found to belong to an underage user will be closed immediately.

As part of the KYC (Know Your Customer) process, you may be asked to verify your identity and submit supporting documents at any time. Failure to provide the required documents may result in a temporary account suspension or withdrawal restrictions.

4 Deposit & Payment Policy

Deposits at ab365 can be made via bKash, Nagad, and Rocket. All deposits are accepted in BDT. There are generally no additional charges for deposits, though your payment provider's own fees may apply.

Deposit limits are set on a daily and monthly basis. As part of responsible gaming, you can configure your own deposit limits at any time.

• Minimum deposit: BDT 500
• Maximum deposit: varies by account tier
• Deposits are generally credited to your account instantly.
• Refunds for failed deposits will be initiated within 24 hours.
• Depositing from another person's payment account is strictly prohibited.

5 Withdrawal Policy

Withdrawals at ab365 are simple and fast, typically processed within 15 minutes to 24 hours. Please note that identity verification is mandatory for your first withdrawal.

Withdrawals are processed back to the same payment method used for the original deposit. This policy helps prevent money laundering.

• Minimum withdrawal: BDT 500
• Maximum daily withdrawal: varies by account level
• VIP members receive priority fast-track processing.
• Withdrawals may be temporarily suspended for suspicious transactions.
• A specified wagering requirement must be met before withdrawing bonus funds.

6 Bonus & Promotion Terms

Ab365 bonus offers are available to registered members. Each bonus has its own specific terms, detailed on the bonus offers page. General bonus conditions are outlined below.

Any fraudulent use of bonuses will result in cancellation and may lead to account suspension. Attempting to claim bonuses through multiple accounts is strictly prohibited.

• Welcome bonus wagering requirement: typically 30x.
• Bonus validity is generally 7 to 30 days.
• Wagering requirements apply to free spin winnings before withdrawal.
• While a bonus is active, bets may only be placed on designated games.
• Multiple bonuses cannot be active at the same time.
• ab365 reserves the right to modify or cancel any bonus offer at any time.

7 Gaming Rules

All games on ab365 are tested and certified by third-party auditors. The RTP (Return to Player) rate for each game is published on the game page. Game outcomes are determined entirely by a Random Number Generator (RNG).

If a game is interrupted due to a technical issue or an error is found in the result, ab365 reserves the right to determine the correct outcome. In such cases, system logs will be treated as the final evidence.

• ab365 is not responsible for any lost bets resulting from closing your browser or app during an active game.
• Using software or bots to play games is strictly prohibited.
• Winnings resulting from system errors are not valid and may be voided.
• In the event of a dispute over a game result, server logs will be treated as the final authority.

8 Prohibited Activities

The following activities are strictly prohibited on ab365 to maintain a safe and fair environment. Any involvement in these activities may result in account closure and forfeiture of funds.

• Creating or operating multiple accounts.
• Using multiple identities to exploit the bonus system.
• Using automated software, bots, or scripts.
• Money laundering or any other form of illegal financial activity.
• Attempting to exploit system vulnerabilities for personal gain.
• Harassing or intimidating other players or staff.
• Conducting transactions using another person's payment account.

9 Responsible Gaming

Ab365 takes responsible gaming seriously. We want every player to enjoy the experience without pressure or addiction, which is why we provide a set of tools to help you stay in control.

• Set your own deposit limits — daily, weekly, or monthly.
• Take a gaming break for a set period of time.
• Use the self-exclusion option to exclude yourself for an extended period.
• If you experience any issues, please contact our support team.

For more details, visit our Responsible Gaming Visit the page.

10 Privacy & Data Protection

Ab365 ensures the highest level of security when collecting, storing, and using your personal information. We never sell or share your data with third parties.

Your information is used solely for account management, transaction verification, and legal compliance. For more details, please see our Privacy Policy View.

• All data is secured with 256-bit SSL encryption.
• Payment details are never stored on our servers.
• You have the right to request deletion of your data.

11 Dispute Resolution

If you have a complaint or dispute, please contact our customer support team first. We aim to resolve all complaints within 72 hours.

If an issue cannot be resolved with our support team, it may be escalated to our licensing authority. Server logs and transaction records will serve as the final evidence in all dispute resolutions.

• Complaint submission deadline: within 30 days of the incident.
• Initial response: within 24 hours.
• Final resolution: within a maximum of 14 business days.
• Funds related to an ongoing dispute may be placed on hold.

12 Terms Amendment Policy

Ab365 reserves the right to update or amend these Terms and Conditions at any time. For significant changes, a notification will be sent to your registered email and a notice will be posted on the site.

Continued use of the platform after any changes will be taken as your acceptance of the updated terms. We recommend checking this page regularly.

• Minor changes take effect immediately.
• At least 7 days' notice will be given for major changes.
• If you do not agree with the terms, you may request to close your account.